Help & Support

Terms & Conditions

Refund and Returns

  1. Please be notified that there will be NO refund or product returns as quality checking with our supplier is done thoroughly before any delivery.
  2. TheLoveReads is also not responsible for any delivery defect.

Shipping and Tracking

  1. Delivery is available throughout Malaysia, Singapore and Brunei.
  2. The pricing of each product is not inclusive of shipping fee.
  3. Pre-Launch period may end earlier, depends on the stock availability.
  4. All products delivery period will start from 15 December 2018 until 20 December 2018.

Pre-Launch Order and Purchase

  1. Pre-Launch Period is from 25th October 2018 until 25th November 2018. Delivery period will start from 15 December 2018 until 20 December 2018. *Please be notified of the delivery period before you place your order and make a payment.
  2. Pre-Launch period may end earlier, depends on the stock availability.
  3. TheLoveReads reserve all rights to cancel any orders depending on stocks availability or customer’s misbehavior.
  4. Your order will be confirmed after payment is made. Send the payment slip to our customer service to receive your order confirmation slip. Please go through the purchase steps if you are unsure.
  5. Once payment is confirmed, we assume that you have accepted our Terms & Conditions.

Payment

  1. During the pre-launch period, the only payment method accepted is online-banking transaction.
  2. Your order will be confirmed after payment is made. Send the payment slip to our customer service to receive your order confirmation slip. Please go through the purchase steps if you are unsure.
  3. Once payment is confirmed, we assume that you have accepted our Terms & Conditions.

Changes To Terms & Conditions

  1. TheLoveReads reserve the rights to change product details and prices without notice.
  2. TheLoveReads reserve all rights to add on, update and refine any T&C listed on Terms & Conditions page.

Refund and Returns

Refund and Returns

  1. Please be notified that there will be NO refund or product returns as quality checking with our supplier is done thoroughly before any delivery.
  2. TheLoveReads is also not responsible for any delivery defect.

Changes To Terms & Conditions

  1. TheLoveReads reserve the rights to change product details and prices without notice.
  2. TheLoveReads reserve all rights to add on, update and refine any T&C listed on Terms & Conditions page.

Shipping and Tracking

Shipping and Tracking

  1. Delivery is available throughout Malaysia, Singapore and Brunei.
  2. The pricing of each product is not inclusive of shipping fee.
  3. Pre-Launch period may end earlier, depends on the stock availability.
  4. All products delivery period will start from 15 December 2018 until 20 December 2018.

Changes To Terms & Conditions

  1. TheLoveReads reserve the rights to change product details and prices without notice.
  2. TheLoveReads reserve all rights to add on, update and refine any T&C listed on Terms & Conditions page.

Order and Purchase

Pre-Launch Order and Purchase

  1. Pre-Launch Period is from 25th October 2018 until 25th November 2018. Delivery period will start from 15 December 2018 until 20 December 2018. *Please be notified of the delivery period before you place your order and make a payment.
  2. Pre-Launch period may end earlier, depends on the stock availability.
  3. TheLoveReads reserve all rights to cancel any orders depending on stocks availability or customer’s misbehavior.
  4. Your order will be confirmed after payment is made. Send the payment slip to our customer service to receive your order confirmation slip. Please go through the purchase steps if you are unsure.
  5. Once payment is confirmed, we assume that you have accepted our Terms & Conditions.

Changes To Terms & Conditions

  1. TheLoveReads reserve the rights to change product details and prices without notice.
  2. TheLoveReads reserve all rights to add on, update and refine any T&C listed on Terms & Conditions page.

Payment

Payment

  1. During the pre-launch period, the only payment method accepted is online-banking transaction.
  2. Your order will be confirmed after payment is made. Send the payment slip to our customer service to receive your order confirmation slip. Please go through the purchase steps if you are unsure.
  3. Once payment is confirmed, we assume that you have accepted our Terms & Conditions.

Changes To Terms & Conditions

  1. TheLoveReads reserve the rights to change product details and prices without notice.
  2. TheLoveReads reserve all rights to add on, update and refine any T&C listed on Terms & Conditions page.

Purchase Steps

  1. Choose the desired Package for your dearie.
  2. Click on Shop Now on the package you have chosen.
  3. Proceed to click on Add to Cart once you are set!
  4. Click on your cart and proceed to Checkout once done.
  5. Our Customer Service will E-mail you to confirm your order details, E-Letter content and stock availability within 1 working day.
  6. Proceed to Bank-in the Payment.
    *Note that the only payment method we accept is online payment at the moment.
  7. Once done, email us your payment slip with the email title [(Order Number) – Payment Slip]
  8. You will receive Confirmation E-mail from our Customer Service shortly.
  9. Hang on tight! Once your parcel is ready, we will email to notify you that it’s ready to be delivered to your dearest!

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